Privacy Policy

Azurro Esplorazioni Subacquee (Azure Subsea Explorations) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and our services, which include guided diving tours, PADI certification courses, snorkeling excursions, equipment rental and sales, and underwater photography workshops. We operate in the tourism sector, specifically diving and watersports.

Information We Collect

We collect the following types of personal information:

• Contact Information: This includes your name, address, telephone number, and email address. We collect this information when you book a tour, enroll in a course, rent equipment, or contact us with inquiries.
• Payment Information: When you make a purchase, we collect payment information such as your credit card details or other payment method information. This information is processed securely by our payment processors. We do not directly store your full credit card details on our servers.
• Health and Safety Information: For certain activities, such as diving tours and courses, we may collect information about your health conditions, diving experience, and certifications to ensure your safety and well-being. We collect this information with your explicit consent.
• Usage Data: We automatically collect information about how you use our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this data.
• Photographs and Videos: During our tours and workshops, we may take photographs and videos that may include you. We will obtain your consent before using such media for promotional purposes.

How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To process your bookings, enroll you in courses, provide equipment rental, and deliver other services you request.
• Customer Support: To respond to your inquiries, provide technical support, and address any issues you may have.
• Payment Processing: To process your payments and prevent fraudulent transactions.
• Safety and Compliance: To ensure your safety during our activities and comply with applicable laws and regulations.
• Marketing and Promotion: With your consent, we may use your contact information to send you promotional materials about our services, special offers, and upcoming events. You may opt-out of receiving these communications at any time.
• Improving Our Services: To analyze usage data and improve our site, services, and customer experience.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you (e.g., providing the services you requested).
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring safety. We balance our legitimate interests against your rights and freedoms.
• Consent: We rely on your consent to process certain types of personal information, such as health information and for marketing purposes. You have the right to withdraw your consent at any time.
• Legal Obligations: Processing is necessary to comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Regulatory Authorities: We may disclose your information to regulatory authorities, law enforcement agencies, or other government officials if required by law or legal process.
• Business Partners: If we offer services in conjunction with a business partner, we may share information with them to facilitate the delivery of those services.
• With your Consent: We will share your information with third parties when we have your explicit consent to do so.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive data during transmission.
• Implementing access controls to restrict access to personal information.
• Regularly monitoring our systems for security vulnerabilities.
• Training our employees on data privacy and security best practices.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

Cookies and Similar Technologies

We use cookies and similar technologies to collect usage data and improve our site. You can control the use of cookies through your browser settings. Please refer to our Cookie Policy for more information.

Third-Party Links

Our site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our site and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Azurro Esplorazioni Subacquee (Azure Subsea Explorations) 12 Via dei Pescatori, Floor 3, Naples, Campania, 80133 Italy